About us
At Orthae Comfort , we believe that the simple act of coming home should be an intentional experience of warmth and refined craft.
At Orthae comfort, we want you to be completely satisfied with your purchase. If your new footwear isn't the perfect fit or style, we offer a clear and honest return process to help you find the right solution.
You have 30 days from the date your package is delivered to initiate a return request.
To qualify for a full refund, all returned items must be:
The responsibility for shipping costs is determined by the reason for the return:
Restocking Fees: We do not charge any restocking fees for returns.
We are happy to help you exchange your footwear for a different size or model.
We offer a 24-hour grace period for order cancellations following your purchase. Once this 24-hour window has passed, the order may already be in the processing or shipping phase and cannot be stopped.
Store Name: Orthae Comfort
Address: Park House, Bristol Rd S, Rubery, Rednal, Birmingham B45 9AH, United Kingdom
Email: contact@orthaecomfort.com
Phone: +447537 127751
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: Within 1 business day
This policy is specifically applicable to all orders dispatched to addresses located within the United Kingdom.
Our delivery timeframes are calculated based on business days (Monday through Friday, excluding UK bank holidays).
To ensure your order reaches you securely and in perfect condition, we partner with the UK’s leading shipping providers:
If you encounter any problems, such as a shipment delay or a package that has not arrived, please contact our support team immediately at contact@orthaecomfort.com. We will coordinate with the courier service to find a resolution as quickly as possible. We kindly ask that any missing shipments be reported to us within 7 days of the original estimated delivery date.
Once your footwear has been dispatched from our warehouse, you will receive an automated email notification containing a tracking number. You can monitor the progress of your delivery in real-time by clicking the tracking link provided in that email.
Store Name: Orthae Comfort
Address: Park House, Bristol Rd S, Rubery, Rednal, Birmingham B45 9AH, United Kingdom
Email: contact@orthaecomfort.com
Phone: +447537 127751
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: Within 1 business day
The Memory Foam Interior Vessel is a meticulously engineered response to the demands of the modern home. Combining anatomical support with high-performance textiles, these slippers provide a grounded sense of stability for the home-based professional and the weekend enthusiast alike. Each pair features a high-density visco-elastic core that intuitively adapts to your unique footprint, paired with a resilient, weather-resistant outsole. Whether you are navigating a focused morning in the home office or stepping briefly into the garden, this footwear offers a seamless transition between luxury and rugged practicality.
Adaptive Ergonomics: Integrated high-density memory foam that provides bespoke pressure relief and personalized contouring.
Thermal Regulation: Lined with premium, breathable fleece to ensure consistent warmth without heat accumulation.
Advanced Traction: A vulcanized, anti-skid rubber chassis engineered for secure movement across timber, tile, or stone.
Minimalist Architecture: A streamlined, slip-on silhouette designed for effortless utility and daily ease.
Sophisticated Profile: A clean, modern aesthetic that serves as a versatile foundation for high-end loungewear.
Interior: Premium high-loft fleece for superior tactile depth.
Core: High-resiliency memory foam matrix.
Base: Durable, anti-skid rubberized compound.
Application: Optimized for interior lounging, remote work, and transitional outdoor tasks (porch/terrace).
An intentional gesture for the individual who values both utility and refinement, these slippers serve as an enduring tribute to the home ritual:
Commemorative Gifting: A thoughtful selection for birthdays, Father’s Day, or seasonal milestones.
Mindful Gestures: An ideal "get well" offering or a functional upgrade for a new remote-work environment.
To preserve the molecular memory of the foam and the luster of the fleece, please observe these professional standards:
Cleaning: Address surface debris with localized spot cleaning using a damp cloth and a pH-neutral cleanser.
Drying: Allow to air dry naturally in a temperate environment. Avoid proximity to radiators or direct UV light to prevent material degradation.
Preservation: To protect the structural integrity of the internal foam layers, avoid full water submersion or mechanical laundering.
At Orthae Comfort , we believe that the simple act of coming home should be an intentional experience of warmth and refined craft.