About us
At Orthae Comfort , we believe that the simple act of coming home should be an intentional experience of warmth and refined craft.
At Orthae comfort, we want you to be completely satisfied with your purchase. If your new footwear isn't the perfect fit or style, we offer a clear and honest return process to help you find the right solution.
You have 30 days from the date your package is delivered to initiate a return request.
To qualify for a full refund, all returned items must be:
The responsibility for shipping costs is determined by the reason for the return:
Restocking Fees: We do not charge any restocking fees for returns.
We are happy to help you exchange your footwear for a different size or model.
We offer a 24-hour grace period for order cancellations following your purchase. Once this 24-hour window has passed, the order may already be in the processing or shipping phase and cannot be stopped.
Store Name: Orthae Comfort
Address: Park House, Bristol Rd S, Rubery, Rednal, Birmingham B45 9AH, United Kingdom
Email: contact@orthaecomfort.com
Phone: +447537 127751
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: Within 1 business day
This policy is specifically applicable to all orders dispatched to addresses located within the United Kingdom.
Our delivery timeframes are calculated based on business days (Monday through Friday, excluding UK bank holidays).
To ensure your order reaches you securely and in perfect condition, we partner with the UK’s leading shipping providers:
If you encounter any problems, such as a shipment delay or a package that has not arrived, please contact our support team immediately at contact@orthaecomfort.com. We will coordinate with the courier service to find a resolution as quickly as possible. We kindly ask that any missing shipments be reported to us within 7 days of the original estimated delivery date.
Once your footwear has been dispatched from our warehouse, you will receive an automated email notification containing a tracking number. You can monitor the progress of your delivery in real-time by clicking the tracking link provided in that email.
Store Name: Orthae Comfort
Address: Park House, Bristol Rd S, Rubery, Rednal, Birmingham B45 9AH, United Kingdom
Email: contact@orthaecomfort.com
Phone: +447537 127751
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: Within 1 business day
Infuse your leisure hours with a sense of spirited sophistication through the Espresso Martini Plush Slipper. Designed for the individual who appreciates a playful yet refined aesthetic, these slippers merge the architectural softness of high-density plush with meticulous cocktail-themed embroidery. This footwear transcends traditional loungewear, offering a curated experience that transitions seamlessly from a restorative morning coffee to the quietude of a weekend evening.
Forged with an emphasis on material integrity and a featherweight silhouette, these house shoes provide an intentional balance of insulating warmth and effortless movement. Drawing inspiration from modern "slow living" culture, every pair serves as a whimsical yet enduring staple for the contemporary home sanctuary.
Artisanal Embroidery: Features hand-finished "Tini Time" typography and a detailed martini glass motif for a sophisticated, character-driven look.
Thermal Sanctuary: Meticulously lined with high-density short plush to provide persistent insulation and a soft-touch finish against the skin.
Refined Stability: Equipped with a low-profile, anti-skid outsole to ensure secure footing and silent movement on timber, tile, or stone.
Breathable Engineering: A lightweight, cotton-based architecture designed for all-day comfort without heat accumulation.
To preserve the structural silhouette and the vibrant luster of the artisanal embroidery, please observe these professional standards:
Maintenance: Address surface marks with localized spot cleaning using a soft, lint-free cloth and a mild, neutral cleanser.
Drying: Allow to air dry naturally in a temperate environment. Avoid direct heat or intense UV light to prevent fiber brittleness.
Preservation: To maintain the density of the internal cushioning and the integrity of the stitching, avoid full water submersion or mechanical laundering.
A sophisticated and practical gesture for the discerning host or cocktail enthusiast, these slippers serve as a thoughtful selection for:
The Modern Mixologist: A refined and wearable tribute to their favorite evening ritual.
Commemorative Gestures: An ideal choice for birthdays, holiday milestones, or "just because" treats.
Brunch & Beyond: A charming accessory for weekend hosting or wedding morning preparations.
At Orthae Comfort , we believe that the simple act of coming home should be an intentional experience of warmth and refined craft.