About us
At Orthae Comfort , we believe that the simple act of coming home should be an intentional experience of warmth and refined craft.
At Orthae comfort, we want you to be completely satisfied with your purchase. If your new footwear isn't the perfect fit or style, we offer a clear and honest return process to help you find the right solution.
You have 30 days from the date your package is delivered to initiate a return request.
To qualify for a full refund, all returned items must be:
The responsibility for shipping costs is determined by the reason for the return:
Restocking Fees: We do not charge any restocking fees for returns.
We are happy to help you exchange your footwear for a different size or model.
We offer a 24-hour grace period for order cancellations following your purchase. Once this 24-hour window has passed, the order may already be in the processing or shipping phase and cannot be stopped.
Store Name: Orthae Comfort
Address: Park House, Bristol Rd S, Rubery, Rednal, Birmingham B45 9AH, United Kingdom
Email: contact@orthaecomfort.com
Phone: +447537 127751
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: Within 1 business day
This policy is specifically applicable to all orders dispatched to addresses located within the United Kingdom.
Our delivery timeframes are calculated based on business days (Monday through Friday, excluding UK bank holidays).
To ensure your order reaches you securely and in perfect condition, we partner with the UK’s leading shipping providers:
If you encounter any problems, such as a shipment delay or a package that has not arrived, please contact our support team immediately at contact@orthaecomfort.com. We will coordinate with the courier service to find a resolution as quickly as possible. We kindly ask that any missing shipments be reported to us within 7 days of the original estimated delivery date.
Once your footwear has been dispatched from our warehouse, you will receive an automated email notification containing a tracking number. You can monitor the progress of your delivery in real-time by clicking the tracking link provided in that email.
Store Name: Orthae Comfort
Address: Park House, Bristol Rd S, Rubery, Rednal, Birmingham B45 9AH, United Kingdom
Email: contact@orthaecomfort.com
Phone: +447537 127751
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
Response Time: Within 1 business day
The Men’s Heritage Plaid Slipper is a meticulous fusion of traditional aesthetics and advanced domestic engineering. Designed for the individual who values a grounded, sophisticated environment, these slippers serve as an essential foundation for the modern home ritual. The soft-touch polyester upper, featuring a timeless checkered motif, is paired with an anatomically responsive interior to offer a sanctuary of warmth and stability. Whether transitioning from a focused day in the home office to a quiet evening by the hearth, this footwear provides a seamless experience of intentional comfort and refined utility.
At the core of this design is a high-resiliency memory foam matrix, specifically calibrated to alleviate pressure points and adapt to the unique contours of the foot. This structural support is balanced by a vulcanized rubber chassis, offering the durability required for both interior lounging and brief, utilitarian trips outdoors.
Artisanal Plaid Motif: A soft-touch textile upper featuring a classic, sophisticated pattern for a timeless domestic aesthetic.
Short-Fur Thermal Lining: Meticulously lined with high-density plush to ensure breathable insulation and persistent warmth.
Anatomical Memory Foam: An integrated visco-elastic insole that provides bespoke contouring and superior pressure relief.
Hybrid Utility Base: Equipped with an anti-skid rubber outsole, engineered for steady movement across timber, stone, and garden pathways.
Breathable Engineering: Designed to maintain an optimal thermal environment, ensuring insulation without heat accumulation.
An intentional gesture for the man who appreciates the intersection of style and practical luxury, these slippers are an ideal selection for:
Commemorative Milestones: A refined and enduring gift for birthdays, Father’s Day, or significant anniversaries.
The Winter Season: A quintessential holiday staple that elevates the traditional gift with superior craftsmanship.
Remote-Work Wardrobe: A functional upgrade for the home professional, prioritizing focus through physical comfort.
To preserve the molecular integrity of the memory foam and the luster of the textile upper, please observe these professional standards:
Cleaning: Address surface debris with a gentle hand wash or a cold, delicate machine cycle.
Drying: Allow to air dry naturally in a temperate, well-ventilated space.
Maintenance: Avoid tumble drying or exposure to direct heat sources, which can compromise the elasticity of the internal foam layers and the texture of the plush lining.
At Orthae Comfort , we believe that the simple act of coming home should be an intentional experience of warmth and refined craft.